When emailing from Smart Printing, there's currently no passive way to know if the document has failed to send. We have to hear that the email didn't make it, then go into the Sales Document Audit to see what happened. It would be better if there was a way to know that a Sales Document failed to email, such as a True/False box that could be used in a Workflow Rule, or maybe a Failure Queue/Notification Email.
This is now available in SalesPad 5.6.6!
Relevant release notes:
ADDED: Setting: Printing: Smart Printing Failure Queue - The queue to send a document to when Smart Printing runs via workflow and encounters an error. NOTE: If the 'Allow Background Smart Printing' setting is set to 'True', documents will continue forwarding and will move to the failure queue later, which may lead to the UI showing the wrong queue or the move failing.
Thank you for this idea! I've created an internal case for further review.