Skip to main content

Update Email From Customer Plugin - Knowledgebase / SalesPad / Returns Tracker (fka Case Tracker) - Cavallo Technical Support

Update Email From Customer Plugin

Authors list

Overview

This is a Sales Document plugin that can be run from Sales Entry or ran through Sales Document workflow. The main use case is to update the Sales Document Shipping and Emailing Notification email fields that may not have been populated on a document, for instance when a sales document is imported through an external integration or created directly in Dynamics GP, as compared an order created within SalesPad Desktop.


There is a sub-security, Always Update, which will update the email addresses even if they are not blank, setting them to the customer's current address code email values at the time the plugin is run.

hYpWwvSsGaoUe3uMsCjyx2rpIMrjbeuR


Use

Open a Sales Document in SalesPad Desktop with blank/missing Shipping and/or Billing Notification Email Address(es). Click the Update Email From Customer button in the toolbar, or select it from the Actions drop-down menu.aG63ngPS6tN6dqe7MyJTfJYr4d5LbDXO
The blank Notifications Email fields will populate with the Email address of the respective Customer Card Ship To or Bill To Address Code Email values.

k6aAsSAPXcd8qRtPK9cGDAeCRZ9E8OVe
If an email address already exists in the Shipping or Billing Notifications field, it will not be overwritten.*

Security

Sales Document Update Email from Customer – This security will enable the plugin.

Sub-Security

Always Update* – When enabled, the shipping and billing email addresses will always repopulate/overwrite the existing Notifications email addresses based on the corresponding customer address(es).

Helpful Unhelpful