To submit a support ticket, you may click the contact us button without logging in, or sign in to your account first. Click Sign in in the upper right-hand corner of our support site to get started.

If you don’t already have an account through our support site, create one by clicking Register for an account? Sign up and following the on-screen prompts.

Once you’ve signed in to your account, you can create a new support ticket by clicking My Tickets, and then Submit a ticket from the subsequent screen.

From there, select the SalesPad product you need help with from the list that appears, then fill out your ticket with information to help us understand how best to help you. Feel free to upload screenshots to your ticket in the Upload files section.

Once you’ve filled out your support ticket, hit Submit on the bottom of the form to send your ticket to our support staff.

At any point after creating your ticket, you can check in on it by navigating to My Tickets via the dropdown in the upper-right corner.

The My Tickets screen will display a list of all of the support tickets you’ve created with SalesPad, allowing you to reference them at any point.

You may also submit a ticket by clicking the blue chat bubbe in the bottom right hand corner of the screen and selecting Submit a new ticket.

That’s it! We look forward to hearing from you.