Overview
The Customer Default Item Reps tab allows you to assign a item specific Sales Representatives for an individual Customer when an Item Number or Item Class is placed on a Sales Document.
Usage
Adding a Definition
- Go to Customer Search
- Pull up a Customer
- Click on Default Item Reps on the post specific tabs
- Click Add Definition
- Add an Item Number or Item Class
Note: Only an Item Number or an Item Class can be assigned to a Sales Representative. Both cannot be specified per Sales Representative. - Add a Sales Representative
Putting on an Order
- Click the Order button near the top of the Customer Tab
- Go to Line Items when the order opens
- Click New
- Add in your Item Number or Item Class and you will be able to see your Sales Representative
Note: Make sure you have the Sales Representative column in the grid. If not follow these steps:- Right-click and select Column/Band Chooser
- Click Sales Person ID
- Drag into the grid
- Right-click and select Column/Band Chooser
Security and Settings
Security
Customer Default Item Reps - Allows users to access the Customer Default Item Reps tab on the Customer Card
Settings
Default Line Item Rep By Item Number - Controls how line item sales reps are default in sales entry.