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Do not allow same user to login multiple times at the same time - Community / SalesPad Products - Cavallo Technical Support

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Do not allow same user to login multiple times at the same time Shipped

We have had an ongoing issues where users will login taking multiple seats or not realize that they did not properly log out, and then login a 2nd time. This causes issues where seats are being used with no business benefit. I believe salepad should not allow the same user to take up multiple seats.

Official response

Product Development

New options to provide visibility when multiple seats are held by the same user are available as of SalesPad 5.5.12! This does not prevent the user from logging in, but it will inform them that they are using multiple seats so that they can remove their idle connections. We also included new configuration options for the Active Users screen to make it more feasible for users to be allowed to manage their own idle connections.

Check out our 5.5.12 release blog for more information: https://www.cavallo.com/blog/salespad-v5-5-12/

Comments (3)

Cavallo IT

Thank you for this idea! We have created an internal case for further review.


Cavallo IT

As an admin user, there are times where I need to have several sessions open simultanesously such as one test company and one live or even two live. If this is implemented, please make it a security setting so admin groups can be exempt.


Cavallo IT

Thank you for your added thoughts! I have added a note to our internal case to ensure we implement configuration around this if/when we tackle this, so that certain groups like admins can be exempt.