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Why are my PayFabric Customer Cards displaying in the PayFabric Web Portal but not SalesPad Cloud? - Knowledgebase / LEGACY Products / FAQ - Cavallo Technical Support

Why are my PayFabric Customer Cards displaying in the PayFabric Web Portal but not SalesPad Cloud?

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If your PayFabric Customer Cards are displaying correctly in the PayFabric Web Portal but not SalesPad Cloud, navigate to the Themes settings in your PayFabric account (Settings -> Dev Central -> Themes). Select your SalesPad Cloud Device, then click the Set Params button in the bottom right-hand corner of the screen and make sure that the History Cards checkbox is checked.

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If your PayFabric Customer Cards are still not showing up in SalesPad Cloud, make sure that cookies and third-party cookies are enabled in your web browser (and we recommend using Google Chrome as your browser).

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