Technical Support Hours

M-F 8am to 8pm (EST)

Closed Monday, May 30th in honor of Memorial Day

Start a conversation

Handling Licensing When Moving ShipTo to New Computers

When moving files over from old machines to new machines, do not include the ShipTo .lic file. Licensing must be reset at the SalesPad headquarters and a new license file must be generated.

If the license file has been copied to the user data on the new machine, ShipTo will read it instead of generating a new, valid license, and the invalid license error will continue to prevent logging in.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. SalesPad Support

  2. Posted

Comments